Shipping Policy

ORDER PROCESSING
All orders received on or before 2pm India time will be shipped within 2 business days,excluding holidays. All orders received after 2pm India time will be shipped within 4 business days, excluding holidays. All orders placed on holidays, weekends, or other holidays recognized by www.urbanspices.co.in will be shipped within 4 business days. In rare cases due to unforeseen events, (e.g. extreme weather, unusual spikes, etc.), these shipment-processing times may be delayed. Order items will be shipped within 3-4 business days from the date of order. In the event of unforeseen delays outside of our control, the estimated shipping date is subject to change without notice.

SHIPPING METHODS & DELIVERY TIMES
We send all orders via reputed courier partners. Proof of signature may not be possible for all deliveries. It is the responsibility of the customer to be available for receipt of the package. In the event that the customer is not available, the package may be left at the destination address at the discretion of the carrier.

Non-Returnable
This item is non-returnable due to the consumable nature of the product. However, in the unlikely event of damaged, defective or different/wrong item delivered to you, we will provide a full refund or free replacement as applicable. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

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